From Russian bank card

You can add money to your or any other user's wallets from your bank card. No registration is required for transferring money from a card to a wallet.

Adding money to the wallet

  1. Go to the home page and click "Add money".

  2. Select "Via a Russian card".

  3. Enter the card details and amount. If you'd like, you may allow the service to remember your card to save its details. We'll never debit money from it without your permission (but it'll help you add money faster). Click "Next".

  4. Confirm adding money by entering the code sent by the bank via a push notification or text message.

  Add money to the wallet

Adding money to somebody else's wallet

  1. Go to the "Transfers" section.

  2. Enter the wallet number, phone number, or email of the recipient.

  3. Specify the amount, select the card, and enter the details: our website will calculate the result with commission.

  4. Confirm adding money by entering the code sent by the bank via a push notification or text message.

  Transfer money to another person

Transfers are usually completed immediately.

Please note: this transfer won't be recorded in your history as your wallet is not a part of this transaction.

What cards can be used

Only Visa, Mastercard, UnionPay, and Mir cards issued in Russia.

Limits and commissions

Commission

On the app it's 0 ₽, on the website it depends on the amount:

  • if 4,000 ₽ or more, then 0 ₽,

  • if less than 4,000 ₽, we will charge 1% of the amount.

Limits

These limits apply to a single card: it doesn't matter how many wallets you add money to using this card.

The maximum one-time deposit to:

  • an anonymous user (only your own wallet) is up to 15,000 ₽,

  • a reviewed user is up to 60,000 ₽,

  • an identified user is up to 100,000 ₽.

Daily limit: up to 100,000 ₽, maximum 30 transactions.

Monthly limit: up to 200,000 ₽, maximum 40 transactions.

Why I'm getting an error

Possible reasons:

  1. The recipient's wallet is full. Balance limits depend on the user status

  2. Your card was issued in a country that is not supported. Currently, you can only use a card issued in Russia.

  3. You are not using passwords for online payments (3-D Secure). Usually the bank sends them via text messages, sometimes it provides a list of one-time codes or creates a permanent password. Contact the bank to find out if your card has 3-D Secure enabled.

  4. You have exceeded the deposit limit

 

If you are sure none of these reasons apply, contact us via chat (you need to sign in to YooMoney).