Transition to YooMoney: how and why
Nothing is going to be lost: your money, cards, history, or settings. Just one thing: if you're currently using in-app codes for confirming transactions, we'll automatically change it to text message codes for you (they're free).
You can enter any email address: the most important thing is that you have access to it. Your email address is required for signing in, access recovery (if you forget your password), and notifications about transactions.
Probably you specified a Yandex account that doesn't have a linked wallet or you try to sign in to a wallet that hasn't yet been transferred to YooMoney.
Transfer your wallet to YooMoney: try signing in here with your Yandex wallet login and password, grant YooMoney access, and create a new password.
It means that there are multiple wallets linked to your phone number. If you see something unfamiliar, there can be two reasons: 1) you registered these accounts so long ago that you don’t remember it now, 2) someone who used your phone number before you did it.
No, now you need your email address or phone number for signing in to the wallet. If you haven't linked them before, we'll ask you to do it (when you'll be transferring the wallet to YooMoney). Once you've switched to YooMoney, you'll be able to sign in via other services.
Yes, if it fits the following criteria:
at least 8 characters,
at least one uppercase letter,
at least one lowercase letter,
at least one number.
You can use the same phone number: up to 10 wallets per number.
You can't use the same email address: it must be unique for each wallet. That's how we identify wallets.
You can't sign in to the wallet under your Yandex username anymore, which means that you won't be able to check your wallet balance, see how many bonus points you have, configure or disable notifications.