To other wallet
If you don't know the wallet number, you can use the phone number or email address: specify one of those and we'll check if a person with these details is registered in our database.
Wallet → wallet
You can make or receive such transfer if you are a reviewed or identified user. Anonymous users will need to complete identification.
Money is credited immediately, no commission is charged.
Go to the "Transfers" section and specify the recipient: you can enter a wallet number, a phone number, or an email address.
Enter the amount.
Select the source of your transfer: your YooMoney wallet.
Confirm the transfer.
The limits depend on your user status in YooMoney.
Identified users can send up to 100,000 ₽ from their wallets at a time (and the same amount per day), up to 1,000,000 ₽ per month. The maximum number of transfers per day is 30.
Reviewed users can send up to 100,000 ₽ from their wallets at a time (and the same amount per day), up to 200,000 ₽ per month.
Money transfers can't be made from anonymous wallets.
Bank card → wallet
At the moment, you can only use cards issued by Russian banks to transfer money to the waller.
No commission is charged if:
you're transferring money via the app,
you're transferring money on the website, 4,000 rubles up at a time.
For transfers under 3,999 rubles (made on the website), the commission amount is 1%: for example, if you transfer 100 rubles to the wallet, 101 rubles will be debited from your card.
Money is usually credited immediately.
Go to the "Transfers" section and specify the recipient: you can enter a wallet number, a phone number, or an email address.
Select the source of your transfer: the bank card.
Enter the amount and the card details.
Confirm the transfer.
Transfer money to another wallet
Please note: this transfer will not be recorded in your history as your wallet is not a part of this transaction.
The recipient's balance is full. Balance limits depend on the user status.
Your card was issued in a country that is not supported. You can only use cards issued in Russia to transfer money.
You are not using passwords for online payments (3-D Secure). Usually the bank sends them via text messages, sometimes provides a list of one-time codes or creates a permanent password. Contact the bank to find out if your card has 3-D Secure enabled.
You have exceeded the limit on deposit amount: 15,000 rubles at a time, 100,000 rubles a day, and 200,000 rubles a month or the limit on deposit quantity: 15 deposits a day and 40 deposits a month.
If you are sure none of these reasons apply, contact us via chat (you need to sign in to YooMoney).
| Wallet status | Limit |
| Reviewed | 100,000 rubles at a time |
| Identified | 100,000 rubles at a time |
You can transfer up to 100,000 rubles a day, and up to 200,000 rubles a month.
These limits apply to a single card: it doesn't matter how many wallets you add money to using this card.
You can view all the limits on a separate page
Cash → wallet
Deposits in cash can only be made to reviewed and identified users. Making such deposits to anonymous users is forbidden by law.
Via payment kiosk: find "YooMoney" in the menu and specify your wallet number or linked phone number. Insert cash and keep the receipt. Transfers made via Sberbank and Credit Bank of Moscow payment kiosks are credited instantly and without commission.
At mobile retail outlets and offices: tell the cashier your wallet number, give the money, and take the receipt. Transfers made via MTS are commission-free.
Via Unistream. Visit the nearest location with your passport and money.
If you need help
Please contact us if you're having trouble making a transfer, the money is not coming through, or you're having other issues: contact us via chat (you will need to sign in to YooMoney).