Support Service

You can find the most frequent questions and answers to them in our Help section

If you have an urgent issue, call us:

Moscow: +7 495 197-86-86;
Other cities in Russia: 8 800 700-22-99, 8 800 250-66-99;
Other countries (not Russia): +7 495 197-86-86.
If it's more convenient to communicate in writing, contact us via chat. To do this, click on the message icon at the bottom of the page (you need to sign in to YooMoney).

Here you can also fill out a feedback form, if there is one on the page. Just select a topic: we'll tell you which page you need.

Troubleshooting